Terms and Conditions…

PAYMENT OPTIONS

ALL PAYMENTS for cutting, styling and colour services are CASH ONLY and can be made in person at the end of your appointment.

For colour appointments, a 50% deposit on your future colour appointment is required at the end of The Consult. The remainder must be paid no later than 12 hours prior to appointment commencement, by cash or bank transfer.

CANCELLATION/NO SHOW POLICY

We have a strict 48-hour cancellation policy on all services. Any cancellations made within 48 hours of the start of your appointment will be charged 100% total cost of your booking to your registered bank card.

• When booking your hair colour service a 50% deposit is required to secure your appointment. In the event of cancellation with 48 hours or more notice, the deposit remains with Lightning Like Scissors as a store credit (for up to 3 months). If cancelled within the 24-hour cancellation window, your deposit will be forfeited and you will be charged the full amount of your colour booking. To avoid losing your deposit, colour appointments may be rescheduled no later than 96 hours prior to the appointment. Any cancellation can be discussed with your colourists, no later than 7 days prior to your service. A minimum cancellation fee of £40 will apply. Any extra costs incurred by the studio for any product ordered will be taken from the deposit, any difference must be paid by cash or bank transfer.

• If you do not show up for your appointment or are late by more than 15 minutes, your appointment will be cancelled and you will be charged in accordance with our cancellation policy.

• Please aim to arrive 5 minutes before your appointment. If you are going to be late please let us know in advance by calling, do not text - 07377 194 262.

Thank you in advance,

Buck Lightning Rumstache X

Owner/Creative Director/Lead Hair-doer

Lightning Like Scissors

If you would like to explain your case, please email Buck at lightninglikescissors@gmail.com.